Client Services Supervisor

Job Description

The Client Services Supervisor will complete a variety of construction tasks including but not exclusive to managing and completing homeowner warranty requests. This position doesn’t have any supervisory responsibilities.

Salary Range
$29.00 - $34.00/hour
Job Duties
  • Manage and complete homeowner warranty requests
  • Meet with homeowners to address their items on the Homeowner walkthrough punch list
  • Coordinate and manage completion of Homeowner walkthrough punch list
  • Perform tasks on the model maintenance checklist, schedule trades and be responsible for the sub-contractor’s adherence
  • Directly inspect each trades work and obtain management approval of their invoicing according to contract payment terms and company policies
  • Manage multiple projects simultaneously, resolve problems, meet deadlines and performance objectives and thrive in a fast-paced work environment
  • Manage subcontractors in the home and ensure safety on the jobsite
  • Carries out employee responsibilities in accordance with the organizations policies and applicable laws
  • Ensure all employees and subcontractors are following safety standards and working in a safe manner
Job Experience
  • Five plus years’ experience as a Client Services Supervisor or similar background in the residential construction industry
  • Strong experience with Microsoft Excel and Outlook
  • Experience working in a Warranty department is a plus
  • Carpentry, drywall, and paint skills or knowledge is a plus
  • Ability to communicate clearly and professionally with homeowners and construction trade workers
  • Ability to lift or move objects up to 25 pounds and occasionally lift or move objects up to 50 pounds
  • Excellent customer service skills
  • Attention to detail
  • Strong time management skills

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CORPORATE OFFICE: 648 Falcon Summit Court, Henderson, NV 89012 P: 702.360.3200